Privacy & Compliance
Like any trusted business partner, we value our relationship and the importance of keeping both the terms of the agreement – and in most cases the agreement itself confidential.
It’s a responsibility that we take very seriously.
You can be assured that:
- We do not recycle leads or proprietary content to your competition or other campaigns
- We do not disclose our relationship with you
Our policy is to not share data provided by visitors to our sites, or web-use statistics to any agency or person not connected with Caffeine Marketing Services (Caffeine, Caffeine Group, Stratum Five Inc) unless required or compelled to do so by law or court order.
We may contact site visitors, Program Participants, or those who have submitted contact information, for the purposes of program management, introducing new products or services, promotions, ascertain customer satisfaction, conduct market research, and other communications related to market offerings and activities of the company, our clients, or our affiliates.
Due to the nature of our business, it is necessary to receive, process and transmit customer-related names and data, for the purposes of market-potential qualification. We do not divulge client lists or publish case studies with client names. We do not sell or recycle prospect information – whether the data is provided by our clients, or acquired by web or other methods.
Every engagement begins with a strict non-disclosure agreement.
We comply with all terms of the PIPEDA act and Bill C28/CASL (Canada), the CAN-SPAM act, and privacy legislation in each country where we do business.
If you suspect that you may be in our database, and wish to be removed, please contact us via email, or respond to one of our emails (or simply hit “unsubscribe” for immediate removal).
We understand that compliance requirements vary by jurisdiction – and we adapt accordingly. Your customized critical path adapts to local, regional, and national compliance requirements through:
- Gated-content approvals
- Aligned publication and reporting policies